Privacy policy

Privacy Policy

At Obsidian Toys, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit or make a purchase from our website.

1. Information We Collect

When you visit our store, we may collect the following information:

  • Personal details (name, email address, phone number, shipping/billing address)

  • Order details (products purchased, payment method)

  • Device information (IP address, browser type, time zone)

  • Cookies and usage data (pages visited, actions taken)

2. How We Use Your Information

We use your information to:

  • Process and fulfill your orders

  • Communicate with you (order updates, support)

  • Improve our website and services

  • Prevent fraud and ensure security

  • Send promotional emails (only if you opt-in)

3. Sharing Your Information

We only share your information with trusted third parties, including:

  • Payment processors (for secure transactions)

  • Shipping partners (to deliver your orders)

  • Analytics tools (like Google Analytics to improve performance)

We do not sell or rent your personal information.

4. Cookies

We use cookies to enhance your browsing experience. Cookies help us:

  • Remember your preferences

  • Understand site usage

  • Improve website performance

You can disable cookies through your browser settings at any time.

5. Data Security

We take appropriate measures to protect your personal information from unauthorized access, misuse, or disclosure.

6. Your Rights

You have the right to:

  • Access the personal data we hold about you

  • Request correction or deletion of your data

  • Opt out of marketing communications

To exercise these rights, contact us using the details below.

7. Third-Party Services

Our website may contain links to third-party websites. We are not responsible for their privacy practices.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page.

9. Contact Us

If you have any questions about this Privacy Policy or your personal data, please contact us:

📧 Email: obsidiantoys@gmail.com
📞 Phone: +91 9105069137
📞 Phone: +91 7827046968

By using our website, you agree to this Privacy Policy.