Shipping policy

Shipping Policy

Shipping Policy

Thank you for shopping with Obsidian Toys. We are committed to delivering your orders quickly and safely.

📦 Order Processing Time

All orders are processed within 1–3 business days (excluding weekends and holidays).
Once your order is processed, it will be shipped immediately.

🚚 Shipping Time

Estimated delivery times:

  • India: 5–10 business days

  • International: 7–15 business days

Delivery times may vary depending on your location and external factors such as courier delays.

💰 Shipping Charges

  • Shipping costs are calculated at checkout based on your location

  • Free shipping may be available on selected products or promotions

📍 Order Tracking

Once your order has been shipped, you will receive a tracking number via email to monitor your delivery in real-time.

⚠️ Delays

While we aim to deliver on time, delays may occur due to:

  • High order volume

  • Weather conditions

  • Courier service issues

We appreciate your patience in such situations.

🌍 International Shipping

We ship worldwide.
Customers are responsible for any customs duties or import taxes that may apply.

❌ Incorrect Address

Please ensure your shipping details are correct.
We are not responsible for orders shipped to incorrect addresses provided by the customer.

📞 Contact Us

If you have any questions about your shipment, please contact us:

📧 Email: obsidiantoys@gmail.com
📞 Phone: +91 9105069137
📞 Phone: +91 7827046968

Thank you for choosing Obsidian Toys.